Privacy Policy

Broker Broker provides tools and a network for self-employed property professionals to collaborate, match buyers and listings, and manage referral-related workflows. Broker Buddy is our assistant-style experience that helps brokers capture and work with property context, including through WhatsApp where that integration is offered.

This policy describes how we may collect, use, and share information in connection with the Broker Broker mobile applications (iOS and Android), related web properties, and Broker Buddy touchpoints.

Account and profile: name, contact details, professional identifiers, market or firm affiliation, and similar information you provide when registering or using the app.

Property and deal context: buyer and listing preferences, notes, voice or text you submit to Broker Buddy, structured records created from that input, and related metadata needed to run matching and collaboration features.

Network activity: connections, matches, messages or threads that pass through the platform, Buddy Score or reputation signals, and audit-style logs needed for safety and support.

Device and usage: device type, OS version, app version, diagnostic or performance data, and approximate usage patterns to improve reliability and security.

Communications: messages you send us (e.g. support email) and responses we send back.

We use this information to provide and improve the service: authentication, matching, notifications, Broker Buddy flows, customer support, fraud prevention, and compliance with legal obligations.

We may use service providers (hosting, analytics, messaging, or AI-related processing) under contracts that require appropriate protection of personal data, where applicable.

Where you interact with Broker Buddy or Broker Broker through WhatsApp or other third-party channels, those providers may process data under their own terms and privacy policies. We encourage you to review Meta/WhatsApp disclosures where relevant.

We retain information for as long as needed to provide the service, meet legal or regulatory requirements, resolve disputes, and enforce our agreements. Retention periods may vary by data category and jurisdiction.

Depending on where you live, you may have rights to access, correct, delete, or export certain personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details on the Contact page.

Questions about this policy can be sent to the support address shown on our Contact page.